Terms and Conditions

Welcome to Wildsino casino. By accessing and using our website (https://wildsino-online.com/), you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully before engaging in any activities on our platform. These Terms are designed to create a fair, transparent, and secure environment for all users, ensuring the protection and integrity of both the players and our operations.

General Information

Wildsino Online (“Casino”, “We”, “Us”, “Our”) is operated by Whitebox CY Limited, a company registered in the Republic of Cyprus, with registration number HE 419583. Whitebox B.V has an application (OGL/2024/822/0338) for a gaming license in progress with the Curacao Gaming Control Board. While the application is in progress, Whitebox B.V. is permitted to continue its operations under the Certificate of Operation. Our platform offers a wide range of online gaming options, ensuring a high-quality entertainment experience while adhering to all regulatory requirements. By creating an account with Wildsino Online, you confirm your acceptance of these Terms. We may amend the Terms at any time, and it is the player’s responsibility to review them regularly for updates. Notifications of significant changes will be sent to registered users. These Terms, along with the Privacy Policy and any other applicable rules, constitute the entire agreement between the player and Wildsino Online. Any additional agreements must be explicitly documented and signed by both parties.

Eligibility

You must be at least 18 years old or the legal age for gambling as defined by the laws of your jurisdiction, whichever is higher. Access to Wildsino Online is only permitted to individuals residing in regions where online gambling is legal. It is your responsibility to ensure compliance with local laws before registering. We employ advanced geolocation technologies to prevent players from restricted regions from accessing our services. Attempting to circumvent these restrictions is a violation of these Terms.

Account Registration

Each player may register only one personal account. Creating multiple accounts can result in the termination of all accounts and forfeiture of any winnings. When registering, you must provide accurate and complete information, including a valid email address and contact number. Players are responsible for maintaining the confidentiality of their account information and are liable for any activities conducted under their account. It is crucial to use a strong password and update it regularly. Wildsino Online reserves the right to verify your identity and request documentation (e.g., government-issued ID, proof of address) as part of our Know Your Customer (KYC) process. This helps us maintain security, prevent fraud, and comply with legal obligations. Failure to provide requested documentation may result in account suspension.

Deposits and Withdrawals

Wildsino Online supports various payment methods, including Visa, MasterCard, and popular e-wallets, offering flexibility and convenience for our users. All transactions must be initiated from accounts held in the player’s name to ensure security and compliance. The minimum deposit amount is [Amount], and the minimum withdrawal amount is [Amount]. Cryptocurrency transactions are also available, providing players with additional flexibility and choice. Withdrawals are subject to verification and may take [Timeframe] to process, depending on the payment method and verification status. Withdrawal limits apply based on the method chosen, and players are encouraged to review these limits before requesting a withdrawal. Transaction fees may apply, and players are responsible for any conversion charges or bank fees incurred during the process. We strive to process all transactions promptly, but processing times may vary depending on the payment provider and verification requirements.

Player Responsibilities

Players must confirm the legality of online gambling in their jurisdiction before playing at Wildsino Online. It is the player’s responsibility to pay any applicable taxes or fees on winnings as required by their local laws. Failure to comply with tax obligations can lead to legal consequences, and Wildsino Online is not responsible for any player’s tax liabilities. The website is intended for personal entertainment use only, and commercial use is strictly prohibited. Players must not use the platform for any fraudulent activities, including money laundering or unauthorized financial transactions. Engaging in such activities will lead to account termination and potential legal action.

Game Availability and Restrictions

Certain games may be unavailable in specific jurisdictions due to restrictions imposed by game providers. It is important to check the availability of games in your region before attempting to play. The use of VPNs or similar technologies to bypass geographic restrictions is strictly prohibited and may result in account closure and forfeiture of any winnings. Players from certain countries are not eligible for jackpots or specific promotional offers. Refer to [Section/Link] for more details. We continually update game offerings to ensure compliance with legal requirements and to enhance the gaming experience. Players are encouraged to explore the diverse range of games and take note of any restrictions that may apply.

Anti-Fraud Policy

Wildsino Online employs robust anti-fraud measures. Accounts suspected of fraudulent activity, including collusion, use of stolen payment methods, or any form of cheating, may be terminated without notice. We use advanced software and monitoring systems to detect suspicious behavior and protect the integrity of our platform. Abuse of bonuses, promotions, or exploitation of technical errors is prohibited and may result in forfeiture of winnings and account closure. We reserve the right to withhold withdrawals pending investigation of suspicious activities. Players found to be engaging in fraudulent activities may be reported to the relevant authorities, and legal action may be pursued.

Liability and Dispute Resolution

Wildsino Online is not liable for any losses incurred through gambling activities, technical issues, or unauthorized access to player accounts. Players are advised to use strong passwords, enable two-factor authentication, and keep their account information secure. In the event of a dispute, our server logs are deemed final and binding. Unresolved disputes may be escalated to [Relevant Authority] for further review. We are committed to fair play and transparency and will make reasonable efforts to resolve disputes amicably and promptly.

Responsible Gaming

Wildsino Online promotes responsible gaming and is committed to providing a safe gaming environment. Players can set deposit limits, loss limits, or self-exclusion periods via their account settings. Our platform includes tools to help manage gaming behavior and prevent problem gambling. If you believe you have a gambling problem, we encourage you to seek professional help and access resources we provide. Our customer support team is trained to assist players in managing their gaming habits and can help set up responsible gaming measures.

Dormant Accounts

Accounts inactive for 12 months may incur a monthly fee of €10 or equivalent. Fees will continue until the account balance is zero or the account is reactivated. Players will be notified of dormant account status and any applicable fees. Reactivation of an account can be easily accomplished by logging in and engaging in gaming activities. If you have forgotten your login details, our support team can assist in recovering your account.

Privacy Policy

Wildsino Online is committed to protecting your privacy. Personal data is processed in accordance with our Privacy Policy. We use secure encryption technologies to protect your data and comply with data protection regulations. Your information is used solely for account management, service improvement, and regulatory compliance. We do not sell or share your personal information with third parties without your consent, except as required by law.

Miscellaneous

Any conflicting advice from customer support shall not override these Terms. In case of discrepancies between translated versions of these Terms, the English version shall prevail. These Terms are governed by the laws of the European Commission. Any legal proceedings will be conducted in the courts of the European Union. It is the responsibility of the player to understand these Terms and adhere to them. These Terms and Conditions are subject to change, and players will be notified of significant amendments. Your continued use of the platform following any updates signifies your acceptance of the revised Terms.

For assistance or inquiries, please contact our support team at [email protected]. We are dedicated to providing excellent customer service and ensuring a positive gaming experience. Our support team is available 24/7 to help with any questions or concerns you may have. Thank you for choosing Wildsino Online, and we hope you enjoy our games responsibly.

Address: 123 Wild St, Sydney, NSW 2000, Australia